Industry

Run your entire stone, marble, granite, and tiles trading operations on one system

Stone, marble, granite, and tiles trades stall when dealer follow-ups and overdue rupees live on WhatsApp while Tally only sees the bill later. Zoveto is a Company Operating System for CRM, collections, and inventory on one chain, so the yard and the books stop being two stories, without replacing Tally.

Dimension-stone dealers, tile distributors, and quarry-to-retail traders share the same operating gap: the contractor or dealer conversation lives on WhatsApp, the overdue rupee lives on a salesperson’s phone, and Tally only sees the bill after someone retypes it. Zoveto is a WhatsApp-first sales and collections layer on top of Tally, Busy, or Marg. You see every lead follow-up and overdue rupee the team already promised, plus the inventory picture sales quoted from, without replacing the books you already run.

Where operations break today

Specific failure modes for stone, marble and tiles teams, not generic “efficiency” language.

01

Follow-ups trapped on WhatsApp

Dealer, contractor, and architect threads never become a durable record. The next quote starts from memory, and Tally has no idea a promise was made.
02

Overdue rupees living on personal phones

Someone already “followed up” in chat. Aging is not a shared queue, so collections cadence depends on who is in office, not on the ledger.
03

Sales quotes stock nobody can see

Showroom, godown, and Tally disagree. The team confirms availability by calling the yard, then discovers the line was already promised elsewhere.
04

Owner is the only person who knows the promises

If you are not in the WhatsApp group, you cannot see what was committed, to whom, or when it was supposed to ship. The business pauses when you are travelling.
05

Dispatch happened, Tally billed later

Material leaves. The invoice is keyed days later from a note or a forwarded photo. Customer service and accounts argue about what actually moved.
06

Credit posture is an argument, not a rule

Sales wants to release the next load. Finance has a different aging picture. Holds happen too late, or they block a good account because nobody shares one view.
07

Godown and showroom are two different businesses

Transfers are phone calls. One location starves while another sits on slow stock, because there is no posted move the next salesperson can trust.

How Zoveto maps to your workflows

Stone, marble and tiles operations on the Zoveto Company Operating System stay coherent when Command Center, Operations, Inventory, CRM, and Finance read the same posted events, not parallel spreadsheets or siloed “ERP vs CRM vs WMS” stacks.

Command Center

Stone and tiles leadership needs to see which dealer follow-ups went quiet, which invoices are overdue, and which godown lines sales is still quoting as available. Command Center reads posted CRM, inventory, dispatch, and collections activity so you can intervene while the thread is still warm, not after the contractor has already bought elsewhere. Because it sits on the same operational record your team already captured, it is not a second dashboard you have to reconcile with Tally at month end. Tally stays the books. This view is the follow-up and cash risk you cannot see in a voucher list.

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Operations

Operations here is the path from a confirmed order to material leaving the yard: allocation, pick, gate evidence, and a dispatch record customer service can read. Zoveto issues that work from posted availability so “someone said it went” is no longer the status. You do not need a different product for stone versus tiles. You need the same execution queue other trading businesses run, pointed at this trade’s daily load. That is how dispatch and billing stop being two stories without asking you to throw Tally out.

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Inventory

Inventory for this trade is the stock picture sales quoted from: showroom, godown, in-transfer, reserved against an order. Zoveto posts those movements when they happen so a salesperson is not calling the yard to learn whether a line is actually there. This page does not claim lot, slab, or piece-level tracking. What it does claim is the same on-hand, reservation, and transfer discipline the rest of Zoveto already runs, so Tally and the floor are not two different counts by Thursday.

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CRM

CRM is where a WhatsApp enquiry becomes a follow-up you can still see next week. Zoveto keeps dealer, contractor, and repeat-buyer threads next to quotes and orders so the next person who picks up the account is not reconstructing the story from a personal chat. Faster quotation cycles come from fewer round trips to the yard and fewer “I thought you would follow up.” The wedge is visibility of promises on top of Tally, not a second set of books.

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Finance

Finance for stone and tiles traders is credit at order time, GST invoices from what actually dispatched, and collections that are not a private WhatsApp habit. Zoveto ties overdue tasks to the customer ledger so the rupees the team already promised to collect are a queue, not a rumour. Statutory books can stay in Tally, Busy, or Marg. The operating gap is the follow-up and the aging that never made it into those books until it was already painful.

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Real system workflow

One chain from commercial demand to posted dispatch and finance, executed inside Zoveto without retyping the same facts into a second “system of record.”

  1. 01

    Enquiry captured off WhatsApp

    The contractor or dealer request becomes a CRM record with the items they asked for, not only a chat screenshot.
  2. 02

    Quote against posted on-hand

    Availability and price rules come from the same inventory the yard will pick from, not last week’s sheet.
  3. 03

    Order confirmation reserves stock

    Reservation reduces double-promising the same physical line across salespeople and locations.
  4. 04

    Dispatch closes the operational record

    What left the gate is posted once. Customer service and finance read the same closure.
  5. 05

    Invoice from dispatch, books still in Tally

    Billing inherits quantities from posted execution. Tally, Busy, or Marg remain the statutory ledger you already trust.
  6. 06

    Collections tasks from aging

    Follow-ups for overdue rupees become a system cadence tied to the customer, including promises already made on WhatsApp.
Inside the product

Command surface, execution flow, and stock structure

Representative UI from the same product surface your teams would run day to day, not decorative mockups.

Dashboard

Swipe sideways to see the full dashboard.

Z
ZOVETO
Search⌘K
SA
Command Center
Execution clarity
Operations
WMS, inventory, and dispatch
Purchase
Procurement and suppliers
Sales & CRM
Pipeline, orders, and customers
People
HR and people hub
Finance
Invoices, ledgers, cash
Marketing & Content
Content, growth & campaigns
Service Center
Repairs and jobs
Settings
Company, access, and billing
Zoveto Admin
Platform operations

Operations

Flow preview

Live

Order → warehouse → finance

Capture
Validate
Sync
Dispatch
Post
Pipeline healthStable

Inventory

Stock ledger

Live view
Part / SKUZone · BinOn handStatus
A · 12-04PostedAvailable
B · 03-11ReservedAllocated
C · 08-02PostedQC hold

Illustrative layout. Your live ledger is driven by GRN, moves, reservations, and dispatch postings in Zoveto.

Legacy vs Zoveto by stage

Stage 1
Enquiry and follow-up
Legacy
WhatsApp-only threads with no durable history tied to the customer or the items they asked for.
With Zoveto
CRM captures the enquiry and the next follow-up so the promise is visible next to the account, not only on one phone.
Stage 2
Quote against available stock
Legacy
A call to the yard, a guess from last week’s sheet, then a verbal confirm that Tally never sees.
With Zoveto
Live on-hand and reservations in the quoting flow so sales does not sell what the godown already promised.
Stage 3
Order and credit check
Legacy
Load goes out because the salesperson said the party is “good for it.”
With Zoveto
Limits and overdue posture are visible at confirmation, so exceptions are explicit instead of accidental.
Stage 4
Dispatch and invoice
Legacy
Gate notes and delayed billing keyed into Tally from a forwarded photo.
With Zoveto
Dispatch closure becomes the billing anchor. Tally remains the books; the operational record is no longer a second handwritten version.
Stage 5
Collections
Legacy
Random reminders depending on who remembers the chat.
With Zoveto
Aging-driven tasks tied to the customer so follow-ups stay a system cadence, including the rupees already promised on WhatsApp.

Outcomes you can stand behind

We do not quote fabricated percentages or rupee savings. Below is the qualitative impact shape teams target when execution is posted in one system.

  • Fewer lost follow-ups when dealer and contractor threads sit in CRM instead of one person’s phone
  • Cleaner collections cadence when overdue rupees are a shared queue, not a private WhatsApp habit
  • Quotes that match godown reality because on-hand and reservations post before sales confirms
  • Less owner dependency when promises, stock, and dues are visible without sitting in every group chat
Proof of system

Not a concept. A working system.

  • The same CRM, collections, and inventory spine other Zoveto industry pages describe, written for stone, marble, granite, and tiles traders rather than as a new vertical product.
  • Tally, Busy, or Marg stay the books. Zoveto is the follow-up and overdue-rupee layer those books never see in time.
  • No fabricated trader counts or rupee savings. Fit is judged on whether daily posting of enquiries, stock, dispatch, and dues actually happens.

Modular ERP + WMS + CRM, deployed as one operating architecture, not a slide deck.

Industry FAQs

No. Tally, Busy, or Marg can stay the statutory books. Zoveto is the WhatsApp-first follow-up, collections, and inventory layer those books do not give you: the promise, the overdue rupee, and the stock sales already quoted.

Those mechanics are not claimed on this page. What ships today is the same CRM, collections, and inventory model as other Zoveto trading verticals: follow-ups, on-hand, reservations, dispatch, and dues. If you need slab-level or site-measure workflows, bring that to a demo rather than assuming it from this landing.

Dimension-stone dealers, tile distributors, and quarry-to-retail traders who already run Tally (or Busy/Marg) and still run sales and collections on WhatsApp. It is one general trade page, not a quarry-only or tiles-only product.

Aging-driven tasks sit on the customer, so “we followed up” is a system cadence you can see, not a claim on one phone. The rupee still posts in your books. The gap Zoveto closes is visibility and ownership of the chase.

Bring a real WhatsApp thread, a stuck overdue, and how you currently confirm godown stock. If those three cannot sit on one record without replacing Tally, this is the wrong shape. If they can, book a demo with your locations and item list.

Get your operations set up on Zoveto

We onboard every business manually, configuration, data cutover, and training are part of the rollout, not an afterthought.

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